DO YOU MAKE CUSTOM T-SHIRTS?
At VeloTees.com, we do more than just cycling/biking themed t-shirts.  We are also a fully custom shop!  Of course we do custom t-shirts, but we also will customize just about any garment you'd like.  Our most popular items are sweatshirts, hoodies, and long sleeve tees.  However, you name it and we can customize it!

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WHAT BRAND/TYPE OF SHIRT DO YOU USE?
You know that favorite t-shirt of yours?  The one that you hunt for in your dresser drawer because it looks great, fits you perfectly, and feels soft?  This IS that t-shirt.  If you buy one of our cycling shirts, you'll never be satisfied with those generic brands again!

Here at VeloTees, we pride ourselves on producing the highest level of quality cycling apparel in the industry, and it all begins with a premium quality shirt.  We use EXCLUSIVELY Hanes Beefy-Ts for our imprinting.  These are Hanes top-of-the-line t-shirts, and it shows.  These shirts are ring-spun for unsurpassed softness.  You don't generally see this level of quality Tee used in our industry.  The quality, and softness of these shirts is second to none.  These high-quality cycling shirts are more expensive for us to make, but they are worth every extra penny.

Most others in the industry use cheaper shirts that shrink up terribly, and look worn out after only a few washes.  You can put this worry aside when ordering apparel from us.  Even some standard t-shirts that you'll find on other t-shirt sites just aren't good enough for us.  Shirts such as the Hanes Heavyweight, Hanes Tagless, Gildon Heavyweight, as well as anything from Fruit of the Loom, or JERZEES ... well ... they just aren't good enough for us, or you!

ARE YOUR IMPRINTS AS GOOD AS YOUR SHIRTS?
We ONLY use screen printing (plastisol) inks for our imprinting to insure that you will have a long-lasting, and vibrant imprint on your shirt.  Although it's more expensive to use this technology, plastisol has proven to look better, and last longer, and feel better than any other ink in the business.  You'll get a very soft feel, and your imprint will look as good after the 100th wash as it did after the first wash.  Some others in the industry use cheap ink-jet iron-on transfers for their shirts.  This method is cheap, and the look is even cheaper.  You'll never have to worry about this when ordering your quality plastisol imprinted shirt from us.

DO YOU OFFER A 100% SATISFACTION GUARANTEE?
In the unlikely event you are not satisfied with our product for ANY reason, we will refund for shirts purchased provided they have not been warn, washed, and it is within 30 days of your order date.  The quality of our product speaks for itself, and affords us the opportunity to offer such a refund policy. YOUR SATISFACTION is our #1 concern!

WHERE DO YOU SHIP, AND HOW DO YOU SHIP SO FAST?
We ship anywhere in the USA, as well as the following 22 countries: Canada, Australia, Belgium, Chile, Costa Rica, Denmark, Dominican Republic, England, France, Germany, Great Britain, Ireland, Italy, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Spain, Sweden, and Switzerland.  If you are from a country not listed, please send us an e-mail message, and we'll try to get your country included in our preferred shipping list.  Orders placed before noon (EST) usually ship the SAME business day.  Orders placed after noon (EST) usually ship the NEXT business days. Packages are sent via the U.S. Postal Service Priority Mail (2-3 days in USA).  Please make sure you can receive mail from the Post Office at the address you supply.  We are unable to grant requests to send our packages via UPS or Fed Ex, even if you want to use your own account.

As you can see, unlike most t-shirt sites, we pride ourselves on a prompt delivery of your product.  Our shipping staff will do whatever it takes to get your product out on time.  If you're looking for unmatched quality, AND a very short turnaround time from click to wear, we are your dream!

IS YOUR WEBSITE SECURE?  AND WHAT ABOUT MY PRIVACY?
At VeloTees.com, we appreciate your requirement for safe on-line purchasing.  That's why we subscribe to a DEDICATED SSL (secure sockets layer) Certificate.  A SSL Certificate is a verified secure shopping cart that uses two keys to encrypt data over the Internet.  Most sites use a shared certificate.  However, we at Velotees.com use a dedicated SSL certificate which is more secure, and uses a UNIQUE IP address.  You'll notice that when you are checking out, the prefix of our site "http" will change to "https".


SSL

YOUR PRIVACY IS OUR GUARANTEE
We WILL NOT rent, sell, or distribute in any way our customers personal information - ever.  REPEAT: We will not rent, sell, or distribute in any way our customers personal information - ever. Any questions?

COMPUTER MONITORS VARY IN COLOR, WILL YOU GIVE A DESCRIPTION OF YOUR SHIRT COLORS?
Although we attempt to make the colors on our site accurately reflect the colors of our shirts, given the variables in terms of monitors and video controller cards, the color you see on this site may not be a perfect representation of the actual shirt color.  To assist you in your purchase, here is a brief description of our stock colors:
   Black:  What can you say about black?  Yup, it's dark!
   Light Blue:  This color is a mix between a baby blue, and a sky blue.  A very sweet color.
   Gold:  This is a yellow/gold color.
   White:  Again, what can you say about white?  It's white, man.
   Chocolate:  This is a dark brown color that looks like (you guessed it!) chocolate!
   Kelly Green:  This is a bright green that everyone loves.

WHAT ARE THE MEASUREMENTS OF YOUR SHIRTS?
At VeloTees.com, we stock small, medium, large, XL and 2XL sizes.  These Hanes Beefy-Ts are 100% ring-spun cotton.  We've found that these t-shirts shrink about 1/2 size after washing, and drying.  Please refer to the below for sizing.  You can easily measure a t-shirt that you currently own to compare our sizes.  We measure width just below the arms, and measure length from the collar (front) to the bottom of the t-shirt.